Shipping policy

At Modern Muse Design, we strive to provide you with a seamless shopping experience. Here's what you need to know about our shipping policy:

  1. Processing Time: Orders are typically processed and shipped within 1-2 business days after payment is verified, unless otherwise stated.

  2. Shipping Methods: We offer standard shipping via reputable carriers such as UPS, FedEx, or USPS. Expedited shipping options may also be available at an additional cost.

  3. Shipping Rates: Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping cost during the checkout process before finalizing your purchase.

  4. Delivery Times: Delivery times vary depending on the shipping method selected and your location. Standard shipping within the continental United States usually takes 3-7 business days. International shipping times may vary.

  5. Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment using this number on the carrier's website.

  6. Shipping Restrictions: Some items may have restrictions on shipping to certain locations due to size, weight, or regulatory limitations. We will notify you if any such restrictions apply to your order.

  7. Order Status: You can check the status of your order and track your shipment by logging into your account on our website or contacting our customer support team.

  8. Shipping Errors or Delays: In rare cases where there are shipping errors or delays beyond our control, we will promptly notify you and work to resolve the issue to your satisfaction.

  9. International Shipping: For international orders, additional customs duties, taxes, and fees may apply. These charges are determined by the destination country's customs office and are the responsibility of the recipient.

If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team at modernmusedesign.shop@gmail.com. We're here to help ensure your order arrives safely and on time.